Splendid service, excellent accessibility
5
5
Date of visit: November 2023
I have experience of challenges around: moving around
Overall Rating
Excellent
The shower was very well adapted and a suitable shower stool was delivered when requested. There was also a Bath.The toilet was raised .It had grab rails, strategically placed. The room was light and well equipped with views to the hotel opposite. It was on the third floor but the lift was roomy and arrived quickly. The friendly porters cheerfully all the extra equipment that goes with disability All the reception rooms had level access
Disabled Access In and Around
Excellent
Level access as described above
Parking & Transport
Average
There was a car park behind the hotel , it was fairly full but there was plenty of street parking. No parking charge in the evening .
Accessible Toilets
Excellent
I can’t comment on the public accessible toilet as we used the one in the room
Staff
Excellent
Very friendly, and welcoming.
