The New Harbour Cafe

Date of visit: March 2018

I am a disabled person. I have experience of challenges around: moving around

Overall Rating

This is a very friendly, hidden café in the Lerwick town centre that sells all day breakfasts.

Disabled Access In and Around

There is level access into The New Harbour Café, the door does need to be manually opened however when I visited the door was open. The door is also wide enough for a wheelchair to get through. Most of the tables in the café are booths with a table leg at the edge so a wheelchair would not be able to sit at it. There was a long table at the door which had a long booth seat at one side of the table and moveable seats at the other side. When we visited the moveable seats were piled up to the side to allow a wheelchair to easily get access. Now I don’t know if this was a coincidence or if they have this set up for wheelchair user, mobility scooter users and prams. Anyway, it was really handy and if it is the latter reason then it’s good they think about this. The table was also at a good height for me in my wheelchair. With me being with my helper, she went up to order our food because there wasn’t much room. If I had to go up myself I would have managed, but there was no need for me to.

Parking & Transport

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I’m not sure how good the transport is in the town centre of Lerwick as I left my car at the Lerwick Ferry Terminal. However, the walk from the Ferry Terminal to the shops only took about 20 minutes and the pavements were quite accessible for my powerchair.

Accessible Toilets

I honestly can’t remember if there was an accessible toilet in The New Harbour Café however, it was quite small, so I think there was only a male and female toilet. Although there is a Changing Places toilet not far away in the town centre of Lerwick.

Staff

The staff at The New Harbour Café were very welcoming. They were very friendly when my helper went up to order our food. They gave me a smaller cup for my tea because I can’t hold big cups and when we said we were just visiting Shetland for the day, one of the staff members gave us a free map and recommend a couple of places to visit.

Additional Information

I would recommend visiting The New Harbour Café if your like and not up in time for breakfast on the Ferry, the food was tasty.

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