Euan's Guide Home
    Home/Search Results/The Postal Museum

    The Postal Museum

    Overall rating

    About

    The Postal Museum is the leading resource for all aspects of British postal history. With collections ranging from staff records to stamps, poster design to photography and from transport to telegrams, it cares for the visual, written and physical records from almost 400 years of innovation and service, revealing the fascinating story of British communications. Records in the Royal Mail Archive are Designated as being of outstanding national importance.

    Reviews

    Overall rating

    3.75

    (2 reviews)

    Overall rating breakdown

    5

    0

    4

    1

    3

    1

    2

    0

    1

    0

    Access (avg.)

    3.5

    Parking (avg.)

    3.75

    Toilets (avg.)

    3.5

    Staff (avg.)

    4.25

    User profile picture

    missymum

    Jun 2019

    star

    3

    Disappointed but Understandable

    As a train lover and knowing a lot about the post office from previous experience I was really looking forward to visiting. I borrowed a wheelchair and had a look at the train but it was impossible for me to go on as no mobility aids are allowed including a cane or assistance from anyone if evacuation is necessary. You need to be able to get out quickly up steep steps, independently. The train itself is like getting into a low bath so no chance. The exhibitions were interesting but I was instructed to sit by the video whilst my friend rode on the train. I had asked if it was a virtual tour which it isn’t and feel that it would be better if it was so disabled people can experience the train journey that way. There is a lift down to the train and it’s exhibition space which is accessed by crossing the road between buildings. A helpful attendant made sure crossing was safe. Inside the main building were lots of interesting displays which were easy to access.
    User profile picture

    tinahodgkinson

    Apr 2018

    star

    4.5

    Fascinating, very intereactive, step free museum

    The Postal Museum tells the story of the British postal service and has a phenomenal and impressive display of artefacts, many very iconic. It tells the history of the postal service and telephone services. The museum is located on two sites, which are almost just across the road from each other. Both buildings are step free. The larger building houses the main museum collection and its archives centre. The smaller building is home to Mail Rail and a smaller exhibition gallery. Mail Rail, which used to transport post has been adapted to accommodate passengers, however people have to meet their evacuation requirements to be able to ride the train.

    Disabled Access Information Provided by The Postal Museum

    Disabled Access at The Postal Museum

    All public areas are on a level surface. We have two sets of automatic electric doors to enter the building. Turn left after the first set of doors, then go through the second set to the Reception area. The Reception counter is directly ahead of the second set of doors (about 4 metres). This has a security window with a hearing loop. For access to the Search Room please ring the buzzer which is located on the left side of the Reception area counter (there is a sign in braille and raised lettering). The security door can be opened wider for wheelchair users by staff.

    Accessible parking at The Postal Museum

    Anyone with a disabled parking permit can park in the residents' parking spaces opposite The Royal Mail Archive.
    Dedicated on site parking

    Toilets features at The Postal Museum

    We have separate male and female toilets, and a unisex toilet that is fully accessible. You may need to ask staff to assist with doors to the toilets from the Search Room.
    Changing Places toilet icon
    Changing Places toilet

    There is a Changing Places toilet, which includes an adult-size changing bench, toilet, sink and hoist.

    Accessible toilet icon
    Accessible toilet

    A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.

    Overnight accommodation features at The Postal Museum

    Hoist icon
    Hoist

    A mobile, gantry or ceiling-track hoist is available for use in at least one wheelchair-accessible bedroom.

    Accessible formats at The Postal Museum

    Large print

    Information is available in large print format.

    Accessible services at The Postal Museum

    Assistive listening system - Hearing Loop

    There is an assistive listening system available e.g. a hearing loop.

    Other features at The Postal Museum

    Wi-Fi

    Wi-Fi is available for customers.

    More Information

    For additional detailed accessibility information, please contact: info@postalheritage.org.uk

    Contact

    Opens in a new windowhttps://www.facebook.com/postalheritage
    Opens in a new window

    Location

    Phoenix Place, London, Greater London, England, United Kingdom, WC1X 0DL

    clock icon

    Information not up to date?

    If you believe the information displayed on this page is not up to date or the venue has closed, please send us an email at hello@euansguide.com

    Review this place

    Sign up to our newsletter!

    Stay up to date with the latest news, announcements and articles.