A life on the ocean waves ...
5
5
Date of visit: September 2013
I am a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
The Royal Yacht Britannia get ten out of ten for the amount of thought and planning that has obviously gone into creating the visitor experience. The staff are very friendly and helpful and this contributes greatly to the experience.
Disabled Access In and Around
Excellent
The Royal Yacht Britannia have made every effort to accommodate disabled people. Access for mobility impaired visitors is excellent with ramps, lifts, and handrails.
Parking & Transport
Excellent
Disabled parking is part of the OceanTerminal shopping centre where Britaninia is located. There is some distance, around 200 m, between the parking and Britannia. It is all on the level if you park on the same level in the multi story car park.
Accessible Toilets
Excellent
Surprisingly there is even an accessible toilet on board the yacht. The space and facilties were good with a raised toilet, grab rails and plenty of space to turn.
Staff
Excellent
Staff were very friendly and helpful. Even staff not directly responsible for the visitor experience (they were painting at the time) were helpful and happy to assist.
Additional Information
The most impressive feature was the clever use of ramps and lifts to move visitors between the decks of the boat. Even going outside of the boat on to a floating pontoon to view the tenders and sailing boat.
