The Welcombe Hotel - Premier Collection by Best Western

Pleasant enough Spa set in more modern section of hotel, and reached after a long driveway, by driving straight ahead to far corner of hotel (photo 1). A modern glass entrance, on the level, leads you into the Spa (photo 2). Passing the hot tub, you arrive at reception desk, which is very plain and simple (photo 3), but the staff are very friendly and helpful. Opposite, a small narrow door with pull handles (photo 4) takes you into the swimming pool, which is a pleasant pool area (photo 5) but plain and simple, with a good sized pool. Further ahead, passing some marbled fountain pillars lies the entrance to the gym, with a double pull handled glass door (photo 6). It’s a spacious gym with modern aquipment (photo 7) and top class training facilities (photo 8). A cold drink would be nice to take to sit on the small terrace (photo 9) overlooking the ornate garden. Our final thought Not the best gym and pool we have seen, but adequate to requirements, and a disabled person could use this if they have some mobility.

A short visit to recheck this Welcombe hotel did not inspire us at all. A pleasant long drive winding up to the hotel, passing between hidden golf links led us towards the hotel (photo 1). An old building, with attractive tall chimneys (photo 2) but not really an inspiring building. The main entrance has two steps, (photo 3) and the close by car parking bays are reserved for business users. We found the steps to difficult to make use of, (photo 4) even though the car parking area is directly across from the entrance. Not helpful for the disabled visitor. However, a few feet away there is another narrow entrance with a ramp available (photo 5). Dull passages led us to a drab very plain small reception desk, (photo 6). Close to this is the Bar lounge, (photo 7) and we sat overlooking the terrace and the gardens (photo 8), awaiting coffee, but told no service until 12 noon. This was on 20 October 2021, so very disappointed. Next to us on the right was a narrow door which leads out onto the terrace. This narrow door had two steep steps, (photo 9) no use to disabled at all. By the reception desk is a corridor which leads to a doorway for the exit onto terrace area (photo 10) along a paved pathway, and this led out onto the terrace area ( photo 12) which is very plain and unattractive, mind you it does overlook rather ornate gardens (photo 13). The disabled toilet is also the men’s room, (photo 14). It had grab rails, but saw no pull cord. (Photo 15). The urinals stood in a marbled tiled area, just plain and simple (photo 16). A wide corridor with dull plain colours (photo 17) led us to the ornate wooden panelled breakfast room (photo 18). Quite close to this was a small private function room (photo 19 and you could go out to the uninspiring terrace area. (photo 20). Our final thoughts This, our second visit was as depressing as our first visit. We felt it was cold and unfriendly, with uninspiring rooms and a Hugh disappointment. We could not recommend this hotel for disabled or able bodied people to visit