No access for wheelchair users
0
0
Date of visit: May 2022
I am a disabled person. I have experience of challenges around: accessing toilets and moving around.
I use or have experience of: disabled toilet
Overall Rating
Bad
This is a pub in the Strand, on the very edge of Covent Garden. There is a big step at each of the two entrances. There is no ramp available. I was not able to get inside.
Disabled Access In and Around
0Because of the big step at both entrances I was unable to get inside the pub. There was no ramp available.
Parking & Transport
Average
The Strand is served by many bus routes. There are no step-free tube stations near by. Charing Cross National Rail station is very near by, where you can get assistance boarding/alighting trains by means of manual boarding ramps.
Accessible Toilets
0I don't know about the toilet arrangements because I was not able to get inside the premises.
Staff
0The staff were friendly and regretted the lack of accessibility. This was no comfort.
Additional Information
This business is missing out on the money wheelchair users could be spending there simply because they don't want to buy a cheap, portable, aluminium ramp which could give easy access to the premises. This is a short-sighted false economy, and is not compliant with the Equality Act 2010.
