Accessible and fun in London
5
5
Date of visit: March 2024
I am a disabled person and a carer or friend of a disabled person and a general supporter of disabled access.
Overall Rating
Excellent
They’d thought of everything. Fast tracked through the queue due to the rain and wind. Then the carer ticked was free. No issues with my assistance dog (it’s actually a dog friendly attraction). There was a lift to easily access upstairs. And the glass walkway was brilliant too. A really good educational day that didn’t cost a fortune.
Disabled Access In and Around
Excellent
Braille signage provided. Fold out seats that could be taken and carried around. Lift access to all floors. Clear images and writing. Well lit. Wheelchairs to borrow
Parking & Transport
Average
We ended up taking the bus and the river boat but it was awkward to get from the river boat pier up to the bridge access. Wasn’t a problem but a lot of zigzagging about
Accessible Toilets
Excellent
A great accessible toilet on the way down.
Staff
Excellent
Everyone was so friendly and helpful and well educated in additional needs.
