A pleasant surprise
5
5
Date of visit: August 2018
I have experience of challenges around: dexterity or coordination and moving around.
Overall Rating
Excellent
We stayed here overnight in one of the hotels accessible rooms. I cannot recomend it highly enough. The room was very spacious with 2 twin beds. The room had an on suite bathroom with handrails and a pull down shower seat. There is a red cord in the shower. Ther is also an emergency call button in the room itself. Staff are so friendly and helpful and complete an personal Emergency Evacuation plan with all Disabled guests. All Travelodge accessible rooms should have wet room bathrooms available.
Disabled Access In and Around
Excellent
There is ramped access with an automatic door at the front entrance.
Parking & Transport
Excellent
Queen Street is easily accessible from either Queen Street station or Central station near the city centre. Parking could be slightly more tricky because of the city centre location.
Accessible Toilets
Good
I can’t comment on any public toilets within the hotel but the toilet in the room itself was very spacious and had handrails and an emergency red cord.
Staff
Excellent
The staff were all very friendly and helpful. The lady who showed us around completed a personal emergency evacuation plan with myself and my mum which was very helpful and reassuring. The hotel also has evacuation chairs in the case of a fire,
Additional Information
I’ll be back!!! Thank you Travellodge!! 😊
