Exactly as expected
4
4
Date of visit: April 2018
I have experience of challenges around: moving around
Overall Rating
Good
Not bad really. Location wasn't great if you were looking for night life etc, but I just needed a place to sleep when getting my wheelchair fixed. The entrance was level and had electric doors which opened into a wee vestibule, lifts to the left, stair to the right. Reception was up on the 1st floor. Unfortunately there was a pull door to get to the desk, and we had to wait a little while as the receptionist didn't see us and there was no bell. She was pleasant enough. Got our key and set off back to the lift up to the rooms. Nice spacious hallway leading to our massive room! There was enough space to have a party, and the shower room was pretty big too. The bed was a little low for me, but so comfy and the pillows were perfect. I use a CPAP machine at night and struggled to find a socket close enough, thankfully the cord is really long. We didn't opt for breakfast included as it was almost £20 for two and seeing what was on offer I'm glad, it was all microwaved. There was a small restaurant next-door (it was shut for repainting) and a Subway too.
Disabled Access In and Around
Good
Initially it seemed fine, but on each floor there was push/pull doors to negotiate.
Parking & Transport
Good
There was two bay, they weren't exactly close to the building however. About a 10 meter walk, there was normal bays closer.
Accessible Toilets
Good
It was fine for my needs, nice high toilet. However the shower sucked! It was basically a dribble and no pressure. Decor wise the bathroom just needed a bit love.
Staff
Average
I only met one girl on reception and she didn't seem very enthusiastic.
