Brilliant show in accessible venue!
5
5
Date of visit: April 2019
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
Traverse is fab - from booking our tickets to visiting the venue last night everything worked brilliantly. The theatre and bar area are downstairs but there is a spacious lift that managed to fit all 6 of us in! Staff super helpful when booking tickets - not phased at all about access requirements. When we arrived we spoke to the folk organising the queue and they told us where to wait and then we were collected and taken into the auditorium and to our seats. The venue is free seating but they had reserved us seats so the whole party could sit together. I love the Traverse anyway - but this was the first time that I had gone to a show with my pal who uses a powerchair - and it was seamless!
Disabled Access In and Around
Excellent
Parking & Transport
Excellent
Easy to get there on public transport - the Traverse is just off lothian road. There are also several parking bays nearby.
Accessible Toilets
Average
I didn't check it out but my pal was suprised that it wasn't a bit bigger. The door also opens inwards so there wasn't too much space.
Staff
Excellent
Brilliant. Everyone that we encountered from the box office staff to the people directing us to our seats were all knowledgeable and helpful. Totally unphased by a patron with access requirements.
Additional Information
We went to see the absolutely brilliant What Girls are Made Of... An absolutely brilliant show - you should go if you get a chance!
