Very good access and facilities available!
4.5
4.5
Date of visit: November 2017
Overall Rating
Excellent
Troon Swimming Pool offers great facilities and accessibility for people with a disability. From the outside of the building, there is clearly marked disabled driving spaces providing lots of space. Next to these, you can see on the left of the building there is a ramp and automatic door creating access to the building. The door is wide enough for wheelchair access and the ramp has a steady, safe incline. Once in the building, you can see disabled toilets and the doors to the gym and swimming pool viewing area have automatic doors at the press of a button. The reception desk is also low enough for anyone on a wheelchair to comfortably talk and interact with people behind the desk. One issue however could be that the doors to the changing rooms, both male and female, do not have automatic doors which could be a problem. This would be in the interest of customer hygiene. In the swimming pool changing rooms there is great disabled changing facilities and shower with lots of space and hoist available on request. There could however, be a tight fit pushing a wheelchair down to the bottom of the changing room as a wooden bench limits access and could cause an issue. In the swimming pool area, there are two chairs available to lower you into both swimming pools. Overall, Troon Swimming Pool offers great access for people with a disability and has friendly staff willing to help at any time!
Disabled Access In and Around
Excellent
Disabled access is very good. Signs are large and almost every door has automatic buttons. The building is all on one level and has lots of facilities available. There are however no automatic doors to the charging room and once in the changing rooms there could be a problem pushing eg a wheelchair as there are benches in the way.
Parking & Transport
Excellent
Troon Swimming Pool has several disabled parking spaces available. It is right next to a bus stop and a 5 minute walk from Troon Train Station.
Accessible Toilets
Good
The disabled toilet is good and clean. However, it could be a challenge if two people are required to access it as the toilet isn't that big.
Staff
Excellent
Staff were friendly and willing to help anytime.
Additional Information
There could be automatic doors to the changing rooms and a little more room to get around in the changing rooms.
