Bit of a maze but a good day out
4
4
Date of visit: January 2020
I am a disabled person and a carer or friend of a disabled person and a general supporter of disabled access. I have experience of challenges around: moving around
Overall Rating
Good
Wet winter afternoon, perfect for another London museum! Went round what I think was most of it, even following the map I got easilly lost but that's just through lack of concentration! Staff all very helpful.
Disabled Access In and Around
Good
Use the map to make sure you're not going to get caught out by steps lurking round the corner. Everything is well signedposted and displays are at a good eye level mainly. Personally it would be good if the lifts had more space (often full) but i guess it is hard to do in a historic building like this. One or two heavy doors around some of the gallerys and as they're glass you can't really ram them with your footplates either!
Parking & Transport
Excellent
London, buses are always no real drama in my experience.
Accessible Toilets
Good
The toilets are average really. Went all the way to one end of the building to find out of order. Most double up for baby changing so are well used, most also no key required. I thought the doors to get in to the toilet areas could do with a "power assist" function too. Red buttons instead of red cords feature a lot, saves it being tied up i guess!
Staff
Excellent
