Warhammer haven
5
5
Date of visit: November 2025
I am a carer or friend of a disabled person. I have experience of challenges around: a hidden impairment, accessing toilets, moving around and understanding.
I use or have experience of: autism, disabled toilet, hidden impairment, learning disability, mobility scooter, pmld (profound and multiple learning disabilities), powerchair, wheelchair
Overall Rating
Excellent
I had a lovely time constructing my first-ever Warhammer mini-of-the-month at the Edinburgh store. The store feels spacious, lots of room to get about, lovely natural light coming in from big windows at the front of the store. Just outside on the pavement there is an iconic view of Edinburgh Castle and plenty of places nearby for fast food or something more fancy. We booked in to make a mini-of-the-month figure. Arrived 45 minutes early but had a fun time looking at all the painted dioramas. The staff are very quick and make a point of welcoming you to quickly assess if you need help, just to browse etc. The store is well-stocked with all things Warhammer- figurine sets, art supplies, games - and the team will help to locate anything you want to order in. A lot of my neurodiverse friends really love it here, a geeks' haven.
Disabled Access In and Around
Excellent
The doors look heavy but were propped open today. The staff are very welcoming so would hop to attention to open doors for you if you need assistance. The store is on a gradient so there is a bit of a lip to get in - maybe nearly 2 inches at steepest point. The staff told me many wheelchair users don't have issue coming in. But they have a thick rubber ramp they can pull out very quickly from their storeroom (they showed it to me and they were v quick!)- that more likely required by power chair users. Inside the store is very spacious, I don't think you would feel like you're going to knock anything off shelves. I'm average height and table was waist high - but I am sure the team would be happy to adapt to help you have fun doing an activity.
Accessible facilities: Single-level venue, Step-free entrance
Parking & Transport
Excellent
I travelled to this place by walk or wheel
Plenty of buses and trams along Princes Street. A pedestrianised area.
Accessible facilities: Public or on street parking
Accessible Toilets
No public toilet but I wouldn't expect one in this type of store. Lots of loos in nearby eateries.
Staff
Excellent
I've been here a few times and someone will always bounce up to you with a cheery hello to see if they can help. Very happy to let you browse, very knowledgeable if you have any questions.
