Poor access
2.5
2.5
Date of visit: August 2021
I am a disabled person. I have experience of challenges around: moving around
Overall Rating
Average
I was very disappointed on my visit today to Warwick Castle. Firstly the lack of signage for the disabled parking got us off to a bad start and then the bays were hardly big enough to be classed disabled. The courtyard disabled toilet was a joke unless you were an octopus. Trying to open the door, keep it open and control my mobility scooter was an art and coming out was even worse. Thank God for helpful visitors to the ladies toilet opposite who held the door open for me. Access to most of the Castle is up (or down steps) so impossible. The only area you can access is the Great Hall and I would say thank you to the shop and Hall staff who were very friendly and got me on and off the lift. The booklet says The Conservatory is wheelchair friendly but you struggle to find the way in, again signage is very poor! The choice of food was poor and expensive no hot food and a choice of about 4 sandwiches. The trail to the River Island to watch the jousting was a no go one way over and so steep. So I missed that one. All in all I felt my visit was not worth the money and I would like Warwick Castle management to go round their areas in a wheelchair for a day!!
Disabled Access In and Around
Poor
Parking & Transport
Average
Accessible Toilets
Bad
Staff
Excellent
Additional Information
Hardly anyone was wearing masks.
