Waterstones

Date of visit: December 2018

I have experience of challenges around: moving around

Overall Rating

Almost completely inaccessible.

Disabled Access In and Around

0

You can pass through the doors but the rest of the store has so many displays it's practically impassable.

Parking & Transport

0

In a pedestrian precinct. Taxi rank 300m away.

Accessible Toilets

0

Didn't use it today. Impossible to get to.

Staff

Very helpful when I entered the store but the store was so busy when I tried to leave that customers had to help me.

Additional Information

I had to knock about 50 books onto the floor to get out. Next time I will use Amazon.

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