Westminster Abbey

zzeezzee

17 Apr 2025

Interesting

3.5

3.5

Date of visit: April 2025

I am a disabled person. I have experience of challenges around: moving around

Overall Rating

Good

I visited on a sunny Saturday and it was very busy. It's free for disabled visitors (£5 for the Diamond Jubilee Gallery which is accessible via a lift). There are parts of the Abbey which are inaccessible to wheelchair users because of steps (the main one being the Lady Chapel). The floor is uneven in places. The free audio/visual guide is very good and a must-have for interested visitors.

Disabled Access In and Around

Good

Entrance is step free. The main part of the Abbey is step free. Some of the side chapels have stepped entrances.

Parking & Transport

Excellent

I got there using the Underground to Westminster station (which has step free access). The Abbey is a short walk away.

Accessible Toilets

Good

The one I used (near the entrance to the Diamond Jubilee Gallery) was fine.

Staff

Excellent

The ones I spoke to were fine, although the Abbey was very crowded and they were very busy.