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    Westminster Abbey

    Overall rating

    About

    Kings, queens, statesmen and soldiers; poets, priests, heroes and villains - the Abbey is a must-see living pageant of British history. Every year Westminster Abbey welcomes over one million visitors who want to explore this wonderful 700-year-old building. Thousands more join us for worship at our daily services.

    Reviews

    Overall rating

    4.7

    (5 reviews)

    Overall rating breakdown

    5

    4

    4

    0

    3

    1

    2

    0

    1

    0

    Access (avg.)

    4.8

    Parking (avg.)

    2.9

    Toilets (avg.)

    4.4

    Staff (avg.)

    4.9

    User profile picture

    zzeezzee

    Apr 2025

    star

    3.5

    Interesting

    I visited on a sunny Saturday and it was very busy. It's free for disabled visitors (£5 for the Diamond Jubilee Gallery which is accessible via a lift). There are parts of the Abbey which are inaccessible to wheelchair users because of steps (the main one being the Lady Chapel). The floor is uneven in places. The free audio/visual guide is very good and a must-have for interested visitors.
    User profile picture

    tinahodgkinson

    Mar 2019

    star

    5

    Magnificent and Very Accessible - Visit on Disabled Access Day

    Westminster Abbey is famous for being the venue for coronations and royal weddings. The Abbey has worked hard in recent years to improve access. This review is specifically about my visit on Disabled Access Day 2019 and attending a special Disabled Access Day Guided Tour, which focused on disabled people buried or commemorated at the Abbey.
    User profile picture

    chipata

    Mar 2015

    star

    5

    Westminster Abbey

    We were given a Christmas present of a visit to the Abbey by my daughter, Kate. She arranged it all. She got in touch with the Abbey, parking was arranged at the front using blue badge, we were allowed to jump the queue as organised, meal was booked for 1PM. We managed to see the Abbey, the museum. After the meal we went to Evensong & were seated at the front. Abbey was laid out for Commonwealth Day on the Monday.

    Disabled Access Information Provided by Westminster Abbey

    Disabled Access at Westminster Abbey

    Our visitor entrance is the North door, where disabled visitors can bypass any queue. Some areas of the Abbey may be dimly lit; much of the Abbey floor and steps are uneven so sensible footwear is advised; there is low doorway access to some chapels. Some areas are also unavoidably inaccessible to people permanently confined to wheelchairs and we offer free admission to such visitors and carers. We have our own wheelchairs available for use. A Touch Tour is available for visually impaired visitors in large-print or Braille. The Abbey is equipped with a hearing loop system.

    Toilets features at Westminster Abbey

    Accessible toilet facilities can be found in the Abbey's Cellarium café.
    Accessible toilet icon
    Accessible toilet

    A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.

    Accessible formats at Westminster Abbey

    Large print

    Information is available in large print format.

    Braille icon
    Braille

    Information is available in Braille format.

    Audio Formats

    Accessible services at Westminster Abbey

    Audio Description

    Audio description is available to describe visual information.

    Assistive listening system - Infrared
    Assistance dog facilities

    Other features at Westminster Abbey

    Carers Discount

    More Information

    For additional detailed accessibility information, please contact: info@westminster-abbey.org

    Contact

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    Location

    20 Deans Yard, London, Greater London, England, United Kingdom, SW1P 3PA

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