Good stuff!
5
5
Date of visit: November 2015
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
Easily Accessible, plenty of disabled toilets and with friendly, helpful staff if needed.
Disabled Access In and Around
Good
No steps to get in from Car Park 6 and no steps inside. Automatic doorway on quite level surface.
Parking & Transport
Excellent
Lots of disabled spaces. I used Car Park 6 and there remarkably was a guard checking that only disabled people used them spaces.
Accessible Toilets
Excellent
There is a large changing room by the entrance (on left-hand side). It needs a radar key and door is rather heavy but provides no real problem (probably just needed oiling). I noticed numerous other disabled toilets but only visited one, which was fine but obviously not as big as the changing room.
Staff
Excellent
Used BHS cafe and staff there were very helpful on noticing the scooter - cheerfully brought food to table far away from pay desk.
Additional Information
Had seen first review and was worried but more positive review encouraged me to visit. Possibly rest of food court is hard to use but BHS cafe was large and fine to use with mobility scooter. I thought this was quite ideal shopping centre on my sole visit (live long away - was visiting friend nearby).
