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    YHA South Downs

    Overall rating

    About

    YHA South Downs is in Lewes. All the information for this venue has been submitted by visitors in the form of reviews. If you represent this location please submit your information using the 'Venues' tab above.

    Reviews

    Overall rating

    1.75

    (2 reviews)

    Overall rating breakdown

    5

    0

    4

    0

    3

    1

    2

    0

    1

    0

    Access (avg.)

    1.5

    Parking (avg.)

    3

    Toilets (avg.)

    2

    Staff (avg.)

    2.75

    User profile picture

    aishu

    May 2025

    star

    0.5

    Non Inclusive but advertised otherwise

    YHA Southdowns is in a good spot and clean location but it lacks inclusivity for people with limited mobility as there are no ramps and the doors(not just lounge even toilets) are very narrow I booked this spot as it was available for long weekend(with filter on wheelchair accessible on YHA website) but it was not a great stay. I got a regular room even though I requested wheelchair friendly room for my father in special request. Management team replied to my google review stating that I should have called which I didnt understand as special request with booking is also a communication mode supported by YHA website.. It was nightmare getting him in and out of the toilet. Lounge is inaccessible as it's not wheelchair friendly, so are the surrounding spots. A simple ramp installation for the entrances would have been great but instead I got a reply from the owner that its an old place and they cant knock down the walls for 1 person which was highly unprofessional when I paid for 2 people when 1 was constrained to the room due to inaccessible spots. They are letting anyone park in disabled spot so I had to push my dad on a wheelchair over the pebble path before reaching the step ramp. On May 25th, Sunday they said most of the menu is not available and its disappointing as groceries close early on sunday and there are no commendable eateries nearby. WiFi is good in lounge and reception which are on two corners but the middle ground there is absolutely no signal. As it's in secluded location, mobile network is already bad and every time I needed network, I had to go to reception. There was no water refill station in lounge/kitchen as well.
    User profile picture

    cazzyf

    Aug 2022

    star

    3

    Not great for full wheelchair users

    The accessible room is not suitable for a full wheelchair user as the bed is only accessible from one side and by placing your wheelchair next to the bed, you either block the bathroom door or block the access to the steps to the top bunk. The double bed is also very narrow so it's a tight squeeze for two people. The bathroom, although big enough to accommodate a wheelchair, did not have a grab rail by the shower and the walls were quite shiny, so there was nothing to hold on to, to steady yourself getting from the shower area to the toilet. There were grab rails by the sink. The shower seat was free-standing but was very rickety. The car park had plenty of parking near to the accommodation but was laid to gravel over a rubber mat, which my wheelchair castors got stuck in. Once out of the car park area, there are then hard surfaces and ramps to the café and accommodation. The café was fully accessible with an accessible toilet although this was out of use during our stay. There was also level access to an outside seating area. Due to narrow doorways and small steps, the communal lounge area was not wheelchair accessible, so we couldn't use this. Although the YH is in a great location, it is close to a main road and railway station, so this may trouble you if you are affected by noise. On the whole, if you can mobilise without a wheelchair, this venue may suit you but I would not recommend it for full wheelchair users.

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    Location

    Itford House, Lewes, East Sussex, England, United Kingdom, BN8 6JS

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