Great accessibility, spacious and fab!
5
5
Date of visit: May 2019
I have experience of challenges around: moving around
Overall Rating
Excellent
If you’re in York- don’t miss this! Absolutely lovely little place, amazing staff, and the best cup of tea I had in York! Very easy access
Disabled Access In and Around
Excellent
Very easy to get in, lots of space, wide doorway and built in ramp access. As soon as I entered I was greeted by a friendly member of staff. I asked to use the toilet and get a take away cup of tea, the man showed me where the toilet was and offered to remove the baby changing table but I still fit in. There was plenty of space for me to move around, I did transfer into one of the seats at the table.
Parking & Transport
Good
In the centre of York, there is on street parking with blue badge. Nearby bus stops and not far from the trainstation (10 min walk)
Accessible Toilets
Excellent
As mentioned above, staff were helpful and offered to remove the changing table but it was fine. Easy to get in and out, very clean and tidy. There was a red cord next to the toilet hanging to the floor, everything was easy to access. There were grab rails.
Staff
Excellent
Brilliant staff! The young man (wish I’d got his name!) was just the best. We went back the next day to sit in and he remembered exactly how I liked my tea, was super friendly and helpful. He was very understanding getting and in all his assistance he didn’t make me feel like I was any bother.
Additional Information
I’d 100% recommend this place. They make their own chocolate and it was amazing! The place is beautiful, staff are fab and the accessibility was ideal
Comments
mountaingoat
03 May 2019
sounds fantastic Hollie!
