Good access but festival staff need training
This review is especially helpful for those who have or use the following: Powerchair
Access is excellent in the Assembly rooms but festival staff don't seem to be trained and some of the vantage points for wheelchair users in the venues are really poor.
Transport & Parking
Excellent - we got parked outside.Loads of public transport nearby.
Great permanent building wise- lifts, loos all great. Festival wise - in the ballroom the view for wheelchair users was really bad - felt like seriously second class citizens! Basically had a view of the bottom of the stage as the stage was raised so high so couldnt see what was going on.
We were really disappointed. They were friendly but seemed v nervous around disabled people. We weren't given any guidance on how we got to and into the venue. We were 'taken in'/allowed in last and it all felt pretty awkward. I felt really put off by this. Staff were way too laid back I think and didn't feel in control.