3
Bayview Hotel & Apartments
The reason we chose the Bayview was the fact that it had an accessible room with an adapted bathroom as well as it being in a good location for getting about. On making the booking early on in the year we had the room confirmed as well as a plastic seat to be used in the shower.
After checking in, my wife took the luggage up to the room before taking me up in the wheelchair. However, she soon came back down to inform me that the room did not have a wet room. At around 10 at night, we had to take the room, with a promise it would be sorted in the morning. Not the best of starts.
The next day whilst we were out, our luggage transferred to the accessible room and a 20 euro allowance against our drinks bill as compensation for the inconvenience.
Once in the accessible room, we found that the promised chair for the wet room was missing. After a few phone calls a maintenance man came and attached a seat to a grab rail that was already on the wall. I did voice my concern that this would not hold me (I weigh around 82 kilos) but he indicated it was fine. WRONG! The first time I used the seat, it pulled the rail down and I landed on the tiled floor below, requiring assistance from my wife and a hotel worker to get me up.
After that, I used a plastic chair from the balcony for the rest of the holiday which was what was supposed to been in place in the first place.
I would add that both my wife and I found the floor in the bathroom very slippery and suggest that something is done with it. This has been highlighted in other reviews that /I have read on the hotel.
The manager did come to see me the following morning, offering to get a doctor (which I didn’t need) and apologising for this happening. She also sent up a bottle of Sicilian wine to me. (What was wrong with Maltese wine, I wondered?)
One other annoying issue we had was that key card seemed to deactivate itself on a number of occasions, meaning a long trail down to reception to rectify the issue!
My only other gripe against the hotel was the charge to access the internet. I felt having to pay 20 euros per week for a very slow Internet connection that was for only one device, was rather steep.
The hotel had a rooftop indoor and outdoor pools and Jacuzzi . I knew before we went that I would not be able to access these so that was not an issue. It is a pity a ramp could not be put between the indoor and outdoor areas to make wheelchair access easier. There are adequate sun loungers and chairs for sun bathers.
The reason we chose the Bayview was the fact that it had an accessible room with an adapted bathroom as well as it being in a good location for getting about. On making the booking early on in the year we had the room confirmed as well as a plastic seat to be used in the shower.
After checking in, my wife took the luggage up to the room before taking me up in the wheelchair. However, she soon came back down to inform me that the room did not have a wet room. At around 10 at night, we had to take the room, with a promise it would be sorted in the morning. Not the best of starts.
The next day whilst we were out, our luggage transferred to the accessible room and a 20 euro allowance against our drinks bill as compensation for the inconvenience.
Once in the accessible room, we found that the promised chair for the wet room was missing. After a few phone calls a maintenance man came and attached a seat to a grab rail that was already on the wall. I did voice my concern that this would not hold me (I weigh around 82 kilos) but he indicated it was fine. WRONG! The first time I used the seat, it pulled the rail down and I landed on the tiled floor below, requiring assistance from my wife and a hotel worker to get me up.
After that, I used a plastic chair from the balcony for the rest of the holiday which was what was supposed to been in place in the first place.
I would add that both my wife and I found the floor in the bathroom very slippery and suggest that something is done with it. This has been highlighted in other reviews that /I have read on the hotel.
The manager did come to see me the following morning, offering to get a doctor (which I didn’t need) and apologising for this happening. She also sent up a bottle of Sicilian wine to me. (What was wrong with Maltese wine, I wondered?)
One other annoying issue we had was that key card seemed to deactivate itself on a number of occasions, meaning a long trail down to reception to rectify the issue!
My only other gripe against the hotel was the charge to access the internet. I felt having to pay 20 euros per week for a very slow Internet connection that was for only one device, was rather steep.
The hotel had a rooftop indoor and outdoor pools and Jacuzzi . I knew before we went that I would not be able to access these so that was not an issue. It is a pity a ramp could not be put between the indoor and outdoor areas to make wheelchair access easier. There are adequate sun loungers and chairs for sun bathers.
