Brilliant family holiday
5
5
Date of visit: August 2024
I have experience of challenges around: moving around
Overall Rating
Excellent
Although the centre is set up for group holidays we booked it for a family gathering for a week and we’re very impressed. So many accessible venues and accommodation do not really cater for those with severe disabilities like our granddaughter but this surpassed our expectations. Not only were there 2 profiling beds but also hoists, wet rooms and change table, adjustable shower chairs etc as well as a lift and fully accessible accommodation and gardens. The attention to detail was amazing. Lounges and games rooms were beautifully furnished and equipped, the catering size kitchen had adjustable units and excellent facilities as well as all the different sorts of equipment, dishes, crockery etc you could need for all ages and needs. There were even baby alarms provided should you need them and good laundry facilities, spare linen etc. The staff were very helpful, informative and welcoming, both before our visit and on arrival, going out of their way to make our stay a really good one. The setting is beautiful and we were even provided with passes to the Bolton Abbey estate. Would definitely recommend this amazing place for group or family holidays.
Disabled Access In and Around
Excellent
All doors are accessible both into and around the building.
Parking & Transport
Good
Good parking. No public transport
Accessible Toilets
Excellent
All facilities were accessible, clean and well equipped, one having a change table and ceiling hoist. 2 additional toilets were large enough for a wheelchair and carer. Grab rails were standard.
Staff
Excellent
Margaret, Sarah and Liz were all really helpful and welcoming both before hand and on arrival, giving suggestions and providing equipment to make our stay easier.
Additional Information
Surpassed our expectations.
