Best Western Monk Bar Hotel - York
4
4
Date of visit: September 2014
Overall Rating
Good
On the rear of the hotel there is a number of disabled car parking spaces which are very close to the entrance and the disabled bedroom facilities. The disabled rooms are situated directly across from the main entrance. There is a ramp leading to the disabled bedroom and a wider door to access. - Level access to main entrance - Disabled toilets around the hotel which are easy to access - Wider doors - Movable ramps if needed for transport down steps - Lifts - Access to restaurant on the upper level
Disabled Access In and Around
Good
There are automatic wide doors to the entrance of the hotel and there are wide doors in most of the hotel. Although some of the corridors and spaces are quite narrow but manageable. There are movable ramps which can be used at any time.
Parking & Transport
Average
There are disabled parking spaces available but these are only limited but are extremely close to the hotel entrance and bedrooms.
Accessible Toilets
Good
Wide door - spacious toilet - Emergency cord - Rails around toilet
Staff
Excellent
Staff are friendly and supportive. They focus on all of their customers needs and will make sure that people are given the best stay and all customers wishes are met.
