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    Black Country Living Museum

    Dudley

    Black Country Living Museum

    3

    Date of visit: June 2021

    I have experience of challenges around: moving around

    Overall Rating

    Rating Emoji

    Average

    Partially wheelchair accessible.

    Disabled Access In and Around

    Rating Emoji

    Average

    The reception, shop, cafe & chip shop were fully wheelchair accessible. The car section was also fully accessible. Some of the sets were level access but many weren't and had steps including the pub. I did see ramps but they were left outside and rusty and I wouldn't have trusted them in a heavy powerchair. There were cobbles and gravel.

    Parking & Transport

    Rating Emoji

    Excellent

    There is plenty of free disabled parking. I came on the train. The local station is Tipton and is fully accessible but unstaffed. The pavements to the museum however are horrendous due to tree roots and I kept having to cross the road or roll in the road.

    Accessible Toilets

    Rating Emoji

    Good

    No changing places facilties but there was a reasonable sized clean accessible loo available near the cafe. However there were several bins in there. Grab rails & toilet seat weren't of a contrasting colour.

    Staff

    Rating Emoji

    Excellent

    Could have done with more staff to help with access.

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