Buchanan Gallaries
4
4
Date of visit: March 2015
I have experience of challenges around: moving around
Overall Rating
Good
This is a large shopping centre there are two street entrances one on Buchanan St the other on Sauchiehall St both have automatic doors which is of benefit to everyone using the centre. Information boards giving the layout of the centre are at both entrances.
Disabled Access In and Around
Good
Over all the access is good however the door in from the Street on Buchanan St is on a hill this is due to the street its self and has some steps. If you can make it to the top of the hill and on to Bath St it is level there to access the doors. Of course the layout of each store is very different in each case
Parking & Transport
Good
There is a large multi story car park attached to the centre you can access the centre directly from the car park. The access point to the car park is on North Hanover St. Buchanan St Bus station is a good 10 minutes walk a way as is Queen St Train Station.
Accessible Toilets
Good
There are 3 wheelchair accessible toilets two of these are accessible by using a Radar key if you have one however security staff in the centre also have keys. The 3 toilet is on the top floor area this is the food court this toilet is next to the rest of the toilets for the centre. The wheelchair access toilet is also the baby changing facility in the centre .
Staff
Excellent
There is a large number of staff employed in the centre however the staff my self and my wife spoke to were very helpful. As we entered by the Sauchiehall St door we stopped to read the information board with in a minute of doing so one of the security staff asked if we needed any help. A while latter the same security noticed me trying to get my Radar key out of my pocket and opened the toilet for me .
Additional Information
The entrance on Buchanan St is in the lower level of the centre and there are not many shops in this area. It is also the only area that does not have an accessible toilet in the centre
