Cadbury World Cadbury World

Cadbury World

Linden Road, Birmingham, B30 1JR, United Kingdom | 0844 880 7667 | Website
4
7 likes

7

Excellent Experience

4.5

2 likes

Visit date:

This review is especially helpful for those who have or use the following: Wheelchair

Overview

The main exhibitions and areas are fully accessible and staff are very helpful. The only let down was the difficult access in the cafe.

Transport & Parking

5

Plenty disabled parking spaces right by the main entrance.

Access

4

The main exhibition is fully wheelchair accessible and easy to navigate. The only area which is not wheelchair accessible is the packing plant which isn't guaranteed to be operational anyway. The queuing areas and walk ways can be quite narrow in places but staff were quick to help and re-direct or fast-track us where possible.

Toilets

5

Fantastic disabled toilet facilities, including a toilet at the main entrance with hoist, changing table and a toilet which includes facilities for washing and drying the user. Other disabled toilets are available throughout the attraction.

Staff

4

Staff are very helpful and attentive, except in the cafe.

Anything else you wish to tell us?

The only slight disappointment came at lunchtime. The cafe was very busy and the tables are very close together, meaning we could not find a table to eat our purchased lunch at which I could get to. The staff completely ignored us too. After a few minutes of loitering with our lunch trays some nice ladies offered to move so that we could have their table which was one of the very few which I could get to.

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