Cadbury World

teresaculverwell

11 Feb 2015

Visit to Cadbury World indoor exhibition

5

5

Date of visit: February 2013

I am a carer or friend of a disabled person. I have experience of challenges around: moving around

Overall Rating

Excellent

A good day out for those with severe disabilities and in wheelchairs. Everything is on the level, easy to access. Staff were very helpful and gave wheelchair users and disabled priority access. Essential Changing Places Toilet available enabling us and those with more severe disabilities to visit like anyone else.

Disabled Access In and Around

Excellent

Main entrance easy to access but side entrance was a little more difficult (because we had a conference meeting room booked at the time). Indoor exhibition easily accessible. Exhibition was timed so no holdups. Didn't have to go in main queue, gave us priority access, good particularly for those who can't wait or can't sit still for long.

Parking & Transport

Excellent

Parking was good. We used our own WAV Wheelchair Accessible Vehicle. There were several disabled parking spaces and it was easy to get from the car park to main entrance. Good for our son's sensory experience especially smells, sounds and tastes (if allowed!) Good cafe and shop.

Accessible Toilets

Excellent

Excellent and vital to have a Changing Places Toilet for those children and adults with PMLD, severe disabilities or more complex needs or just needing more space. It takes a bit longer to use, especially if you are in a queue of several severely disabled people, but it really means we can get out of the house and visit an attraction just like anyone else!

Staff

Excellent

Staff were very helpful, getting us to front of queue, getting us a good place in cinema at front of the show, gave wheelchair users and their carers priority access. Very friendly.

Additional Information

Will post a photo of our son John-Luke looking at the standup poster at Cadbury World of the gorilla playing the drums.