Canning Town Tube and DLR Station

London

2 reviews

Review this place

mrsmollyc

02 Apr 2026

Spacious but slightly confusing transport hub.

Date of visit: April 2026

I am a disabled person. I have experience of challenges around: accessing toilets and moving around.

I use or have experience of: disabled toilet, wheelchair

Canning Town Station entrance by the Canning Town Bus Station with a pedestrian crossing leading to the station entrance

The smaller entrance to Canning Town Station. A rounded silver building with an archway with a blue sign and white lettering that says "Canning Town Station". Through the archway you can see a lift and to the right of the lift, the start of a staircase

A small Costa Coffee in the station's ticket hall. There is a skylight in the ceiling that is shining sunlight onto the ground in front of the Costa.

A wider ticket barrier with smaller barriers on the right-hand side

A staircase on the left-hand side and a lift on the right-hand side which lead to the smaller station entrance/exit

A pathway leading out to the larger station entrance/exit. There is blue boarding on the right-hand side which make the pathway quite narrow

Inside one of the lifts which has a corrugated, tactile floor, a mirror on the back of the lift and a grab rail around the edge of the lift. The button panel is on the right-hand side

The edge of the Jubilee line platform which has tactile markers and a painted yellow line. A Jubilee train is stopped with the doors open and there a very small gap between the train and the platform.

Metal seating available on the Jubilee line platforms, they have armrests between each seat and a low back.

One of the DLR platforms, there is a digital overhead sign with information about arriving trains. The edge of the platform is on the right-hand side and a DLR train is leaving

Some seating on one of the DLR platforms. The seats are metal with red armrests between each seat, but not on either end of the bench of seats. The seats have backrests

The help point on some of the DLR platforms. It is a tall information point that is connected to the floor and there are markings on the floor on either side

Overall Rating

Good

Canning Town Station is a mainly above ground station with Jubilee Line and DLR services available. The station is set across three floors, with lifts, stairs and escalators available to navigate it. The signage is sometimes slightly confusing, especially when trying to find the correct DLR platforms, and this is partly because the station was much bigger than I was expecting. There are two entrances to the station, one from the bank of the River Lea and one that connects to the A1011, by Canning Town Bus Station. The ticket hall is located on the lowest level of the station and then you travel upwards to the platform you need. This station can get busy on the platforms, especially the Jubilee Line platforms during rush hour.

Disabled Access In and Around

Average

There are two main entrances to the station. The largest one is located off the A1011 and is next to Canning Town Bus Station. There are pedestrian crossings to cross the bus routes but they are not zebra crossings, so they require you to wait and judge when it is safe to cross. There were areas boarded off when I used this exit which meant the pathway from this entrance to the lift for the ticket hall was quite narrow. The other entrance is located on the side of the River Lea. It is a small entrance with a long staircase and a small lift. This lift is quite slow, so if you just miss it going down, it can feel like you’re waiting a long time for it to come back up. The ticket hall is just below ground level and the platforms then require you to travel back above ground via lifts, stairs or escalators. The ticket hall is spacious and had daylight filtering in from above so it felt bright, but not overpowering. There were wider ticket barriers available for those with mobility aids, assistance dogs, buggies, luggage or anyone else that might require it. There was also a small Costa Coffee in the ticket hall. There are a number of lifts throughout the station. There was one from each entrance down into the ticket hall. Once you have passed through the ticket barriers there are then two lifts. One travels to two of the DLR platforms and the other travels to the remaining platforms which are on two additional levels above the ticket hall. The first floor is where the Jubilee Line platforms are located and the second floor is where the other two DLR platforms are located. At busier times, this lift can become quite busy and I have previously needed to wait for it to travel up and down a couple of times before I was able to get into it. The lift buttons were all tactile and also had Braille on them. The lifts all had a hearing loop symbol inside them, in case you needed to use the intercom in an emergency. They also all had grab rails inside them. All of the platforms at this station offered step-free boarding. All the trains, both Jubilee and DLR trains, stop level with the platform with a very small gap between the train and the platform. This means that for those needing step-free access, you can do this without needing to request a boarding ramp from a member of staff. It’s worth noting that the DLR trains will sometimes require you to press a button on the door to open them. This can be difficult if you are in a wheelchair and have a limited ability to reach forward, like I sometimes do. There were seating options available on each platform but there wasn’t much seating in the ticket hall and concourses between the ticket hall and platforms. There were lots of help points that were easy to locate both on the platforms and around the station.

Accessible facilities: Lift to all areas, Step-free entrance, Step-free access to most areas, Seating at regular intervals

Parking & Transport

Average

From this station you are able to get trains on the Jubilee line and a number of different DLR services. The Jubilee Line travels between Stratford and Stanmore. Below are the services available from each DLR platform: Platform 1: services to Woolwich Arsenal Platform 2: services to Stratford International Platform 3: services to Beckton and Woolwich Arsenal Platform 4: services to Bank and Tower Gateway Just outside one of the station entrances is Canning Town Bus Station. There are a number of bus routes that are available from here, including: 5, 115, 300, 330 and N15. There is no parking at this station.

Accessible Toilets

I didn’t see any toilets at this station

Staff

I didn’t directly interact with staff at this station but there was someone visible at the ticket barriers and there was always a member of staff on each DLR train.

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