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    Carluccio's

    London

    Delightful, friendly and very accessible

    5

    Date of visit: January 2015

    I am a disabled person. I have experience of challenges around: accessing toilets and moving around.

    I use or have experience of: disabled toilet

    Overall Rating

    Rating Emoji

    Excellent

    Easy to get to, and easily accessible inside, excellent toilet too. Altogether an ideal place for a wheelchair-user to visit.

    Disabled Access In and Around

    Rating Emoji

    Excellent

    Easy to get into and around the restaurant.

    Parking & Transport

    Rating Emoji

    Excellent

    The restaurant is right inside St Pancras Station, on the level about the shopping concourse. You take a lift from the shopping concourse to the restaurant level. There are two lifts (one of them is towards the other end of the shopping concourse), so if one is broken you have a chance with the other one. Kings Cross and St Pancras Stations have excellent step-free access throughout.

    Accessible Toilets

    Rating Emoji

    Excellent

    At the front of the restaurant is the accessible toilet, which is spacious, clean, well laid-out, and the red emergency cord reaches all the way to the floor and hadn't been tampered with.

    Staff

    Rating Emoji

    Excellent

    Lovely staff, adorably friendly and helpful. Utterly reliable - the same high quality of service on every visit (I've been there loads of times).

    Additional Information

    Best lasagne ever. Best chocolate ice cream ever.

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