Custom House for ExCeL DLR station

bwp

10 Nov 2014

Excel Centre anyone ?

4

4

Date of visit: October 2014

I am a disabled person. I have experience of challenges around: moving around

Overall Rating

Good

The DLR station is handy for getting to the Excel Centre being only a short distance from the west end of the centre.

Disabled Access In and Around

Good

The access to the station was fairly easy with a ramp and lift to access the platform. It was level access on and off the train. There was a dedicated wheelchair space on the train.

Parking & Transport

Good

Arriving, as I did, by DLR it was easy to get off and on the trains and up into the Excel.

Accessible Toilets

Bad

The station did not have an accessible toilets. There are toilets in the nearby Excel Centre.

Staff

Good

There were several staff around who were happy to help. This may be related to an event being on at the Excel so may not be the typical experience.