Eurostar

josh_hepple

20 Oct 2023

Fantastic accessible service and cheap

5

5

Date of visit: October 2023

I have experience of challenges around: moving around and speaking or communicating.

Overall Rating

Excellent

I don't know what the service is like for other types of impairment but wheelchair users get a massive discount with access to the business class lounge and free alcohol with a heavy reduced companion ticket as well. The ramps are always set out before I am even on the platform I have done it about once a month for the past ten years.

Disabled Access In and Around

Excellent

Parking & Transport

Excellent

Accessible Toilets

Good

Staff

Good

Comments

burtoni

24 Oct 2023

Do you have to give them advance notice that you're coming, or is it ok to just turn up?