Brilliant and almost fully accessible
Made contact with this venue ahead of time to ask accessibility questions about wheelchair accessibility. They organised a quiet time for me to view the premises and the stages ahead of time, and showed me everything I'd need to know to made an informed decision of what shows to buy tickets for.
Only one stage is in-accessible (the basement) as it has a flight of stairs.
The other two stages are fully accessible, I was offered by security to be let in earlier so I wasn't left out in the cold (which was fantastic). There's a bus stop nearby (Old Market street), and an accessible loo on the entrances floor. Staff are brilliant and receptive to feedback, you can tell they've done a lot of work to make inclusion a forefront issue, and not an after thought.
They had drinks seals and earbuds (for sound protection) at the bar, all for free. They had clear house rules, and instructions in the bathrooms on what to do if at any point your don't feel safe and need to talk to someone.
Couldn't recommend enough for a good time. I would say the venue is autism and wheelchair accessible, but if you have any questions relating to any other accessibility needs, they communicate brilliantly.
Update 2nd April 2025
They have added an access document that covers all areas of accessibility (including induction loops, guide dogs, personal assistance tickets), it is also in easy read format: https://exchangebristol.com/wp-content/uploads/2024/05/Draft-easy-read-access-one-sheet.pdf
Update 22nd June 2026
Not on their accessibly information but exchange has air conditioning
Made contact with this venue ahead of time to ask accessibility questions about wheelchair accessibility. They organised a quiet time for me to view the premises and the stages ahead of time, and showed me everything I'd need to know to made an informed decision of what shows to buy tickets for.
Only one stage is in-accessible (the basement) as it has a flight of stairs.
The other two stages are fully accessible, I was offered by security to be let in earlier so I wasn't left out in the cold (which was fantastic). There's a bus stop nearby (Old Market street), and an accessible loo on the entrances floor. Staff are brilliant and receptive to feedback, you can tell they've done a lot of work to make inclusion a forefront issue, and not an after thought.
They had drinks seals and earbuds (for sound protection) at the bar, all for free. They had clear house rules, and instructions in the bathrooms on what to do if at any point your don't feel safe and need to talk to someone.
Couldn't recommend enough for a good time. I would say the venue is autism and wheelchair accessible, but if you have any questions relating to any other accessibility needs, they communicate brilliantly.
Update 2nd April 2025
They have added an access document that covers all areas of accessibility (including induction loops, guide dogs, personal assistance tickets), it is also in easy read format: https://exchangebristol.com/wp-content/uploads/2024/05/Draft-easy-read-access-one-sheet.pdf
Update 22nd June 2026
Not on their accessibly information but exchange has air conditioning
