katie_anna_mcconnell
Jun 2023
4.5
Operation Mincemeat Show
The booking for this show was okay, as it allowed:
The equivalent of a free ticket for essential companions.
A range of contact methods.
Detailed access information on their easy to navigate website.
But could do with some improvements such as having flexible price bands so people who require a more expensive seat simply because it meets their access needs do not have to pay so much more than they may otherwise choose (or be able) to. Especially after the most recent survey: https://www.scope.org.uk/campaigns/extra-costs/disability-price-tag-2023/
The physical accommodations at this venue were good for how old it is. This included:
In seat service for those who couldn't visit the bar or merchandise stalls independently.
Wheelchair friendly terrain in the few areas we could go.
No overhang in the way for most of the seats.
As usual, people with dynamic disabilities or who are chronically ill don't seem to be considered in the refund policy however I'm sure if you phoned to explain you couldn't make it due to a medical reason they'd be understanding enough to at least let you reschedule.
I find the seats here quite uncomfortable, however I understand that this is due to limitations of a grade 2 heritage asset and needing to fit as many in as possible to make it financially viable to run.
The re admittance policy was very relaxed and allowed you to come and go should you need to, which is really the minimum I would expect given they have no chill out space and only ONE sensory friendly performance scheduled. The same goes for other provisions as there are NO audio described or BSL interpreted showings available currently. Captioning is marginally better.
The booking for this show was okay, as it allowed:
The equivalent of a free ticket for essential companions.
A range of contact methods.
Detailed access information on their easy to navigate website.
But could do with some improvements such as having flexible price bands so people who require a more expensive seat simply because it meets their access needs do not have to pay so much more than they may otherwise choose (or be able) to. Especially after the most recent survey: https://www.scope.org.uk/campaigns/extra-costs/disability-price-tag-2023/
The physical accommodations at this venue were good for how old it is. This included:
In seat service for those who couldn't visit the bar or merchandise stalls independently.
Wheelchair friendly terrain in the few areas we could go.
No overhang in the way for most of the seats.
As usual, people with dynamic disabilities or who are chronically ill don't seem to be considered in the refund policy however I'm sure if you phoned to explain you couldn't make it due to a medical reason they'd be understanding enough to at least let you reschedule.
I find the seats here quite uncomfortable, however I understand that this is due to limitations of a grade 2 heritage asset and needing to fit as many in as possible to make it financially viable to run.
The re admittance policy was very relaxed and allowed you to come and go should you need to, which is really the minimum I would expect given they have no chill out space and only ONE sensory friendly performance scheduled. The same goes for other provisions as there are NO audio described or BSL interpreted showings available currently. Captioning is marginally better.
For additional detailed accessibility information, please contact: fortunefoh@theambassadors.com
