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    George Best Belfast City Airport

    Overall rating

    4.5

    2 reviews

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    About

    George Best Belfast City Airport (BHD) is a regional airport which facilitates 19 airline routes to a number of destinations across the UK and Europe in partnership with blue-chip airline partners. The Airport is located only five minutes from Belfast city centre and serves approximately 2.6million passengers each year.

    Reviews

    Overall rating

    4.5

    (2 reviews)

    Overall rating breakdown

    5

    1

    4

    1

    3

    0

    2

    0

    1

    0

    Access (avg.)

    4.5

    Parking (avg.)

    4.75

    Toilets (avg.)

    2.5

    Staff (avg.)

    2.5

    User profile picture

    suxie

    Dec 2019

    star

    5

    Assisted travel

    Met from the plane by a lovely lady and an ambulift. She wheeled me out of the airport all the way to the cab rank. Waited until I was settled in the airport. Same lady met me on my return journey. Same excellent attention.
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    User profile picture

    roserodent

    Nov 2017

    star

    4

    Sweet little airport

    This is a tiny little airport, great if you have trouble walking to far away gates, there's nowhere to walk to here, just one waiting area with 3 boarding doors. You can move around independently until your flight if you choose to, and if you are waiting with the assistance staff you will be in the same area with the same information as other passengers. The downside is that there's next to nothing to do, and should you have a flight after about 8pm there is no refreshment available. Flipside of the small size is it's a horrible place to have to wait for a delayed flight, very claustrophobic.
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    Disabled Access Information Provided by George Best Belfast City Airport

    Disabled Access at George Best Belfast City Airport

    Assistance call points are located in the drop-off area in the short stay car park, at the assistance desk in the terminal and in the designated assistance area in departures. The airport is a fully accessible environment with ramps and lifts provided where required. Both inbound and outbound passengers are able to easily move through the Airport, with all doors wide enough for a wheelchair and luggage to pass through. The doors on the main entrance and exit are automatic, so no physical force is required to open them. The ground on the way to the front door is flat and a ramp is not required. There is a lift located after our security screening so passengers can easily move to the departures lounge, where there is an allocated seating area for passengers with reduced mobility. Another lift is located in the departures lounge for passengers to access the boarding gates. More information on distances can be found below: Departing Passenger Drop-Off Area to Assistance Desk = 200 metres 220 yards Passenger Drop-Off Area to Check - In = 230 metres 252 yards Check - In Security to Search Area = 120 metres 132 yards Security Search Area to Departures = 80 metres 88 yards Departure Lounge to Furthest Departure Gate = 270 metres 295 yards Arriving Passengers Furthest Departure Gate to Arrivals Hall(s) = 340 metres 372 yards Arrivals Hall(s) to Passenger Pick-Up Area = 200 metres 220 yards

    Accessible parking at George Best Belfast City Airport

    Blue Badge parking is located in the Short Stay Car Park. Users can park here for the same cost as parking in the Long Stay, simply present your blue badge and booking reference to the Car Park Desk before you leave. Please keep a copy of your blue badge visible in your car while you are away - passengers who need to take their blue badge with them to use on their trip can either leave a photocopy of the blue badge in their car or notify the information desk when they come into the terminal.
    Dedicated on site parking

    Toilets features at George Best Belfast City Airport

    All toilets on the premise are accessible without steps, in addition to having easy to move locks and taps. There are grab rails situated in the disabled bathrooms and these doors are wide enough for a wheelchair to enter. We have also added signage to the doors of all of our disabled toilets in line with a campaign being run by Crohns and Colitis UK to show that not all disabilities are visible.
    Changing Places toilet icon
    Changing Places toilet

    There is a Changing Places toilet, which includes an adult-size changing bench, toilet, sink and hoist.

    Accessible toilet icon
    Accessible toilet

    A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.

    Accessible services at George Best Belfast City Airport

    Assistive listening system - Hearing Loop

    There is an assistive listening system available e.g. a hearing loop.

    Assistance dog facilities

    Other features at George Best Belfast City Airport

    Wi-Fi

    Wi-Fi is available for customers.

    Contact

    Opens in a new windowhttps://www.facebook.com/belfastcityairport
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    George Best Belfast City Airport Website

    Location

    Sydenham Bypass, Belfast, Antrim, Northern Ireland, United Kingdom, BT3 9JH

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