Overview

The wheelchair area offers a great view of the stage. BUT the venue have crammed four wheelchair spaces into the allocated space and companions have to sit behind the wheelchair users crammed against the wall. As previous reviewers stated, this means if one person wants out, everyone else has to move out of the way. This is neither good for accessibility not inclusiveness. Shame on the venue for cramming in too many.

Transport & Parking

2.5

We drove and parked at the concert car park across from the venue. Quite difficult to find the disabled spaces within the car park but once we did it was great and handy for the concert hall

Access

2.5

Wheelchair access to the venue is via Killermont Street. You have to get two separate lifts to get to the main concert hall. The second one was not well sign posted and quite a distance away but there were lots of ushers on hand to direct us and impressed that there was a dedicated usher in the second lift to ensure it was used by people who needed it.

Toilets

1

Really poorly sign posted. We had to ask several people before we found the disabled loos tucked overly discretely behind a screen in the cafe area. The toilet we used was very tight for a wheelchair user and companion. There were grab rails and an alarm. However the door lock and paper towel dispenser were both difficult to use.

Staff

2.5

Staff were helpful when asked for anything but didn’t volunteer assistance. The steward nearest our viewing area hasn’t worked there before but even he was shocked that the space was so tight.