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    Gourmet Burger Kitchen

    Cardiff

    Very good. I would definitely go again. I can recommend this place.

    4

    Date of visit: October 2018

    I have experience of challenges around: moving around

    Overall Rating

    Rating Emoji

    Good

    I went here after reading the previous review. I can confirm that it is fully accessible with an accessible loo downstairs. The only reason I am giving four and not five stars is that the door into the cafe is very heavy. I couldn;t open it and many non-disabled customers were struggling. One of the staff opened it for me but they seemed short-staffed when I was there - 1.00 - 2.00 - so others just had to struggle. If you order one of the lunch specials and it takes more than fifteen minutes to arrive you get a voucher for a free lunch. It took 35 minutes for our food to come so we got vouchers. The food was lovely. My friend had the regular veggie burger and I had Jack-in-a-bun and we both liked what we had. The lunch specials come with fries or salad or slaw but mine had no extras. Still worth it.

    Disabled Access In and Around

    Rating Emoji

    Good

    Parking & Transport

    0

    I didn't need a parking space. The venue has no car park but there are car parks close by.

    Accessible Toilets

    Rating Emoji

    Excellent

    Bog standard. LOL! No changing mat. Needs a radar key. I had my own but they probably have one available. It was right at the back and there is space for a carer.

    Staff

    Rating Emoji

    Excellent

    I think the manager served us and he was very good. The other staff seemed pleasant. \i think there just weren't enough of them.

    Additional Information

    They should definitely do something about that door!

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