Grassmarket Community Project

clairehouston

06 Aug 2015

Visited during the festival

3.5

3.5

Date of visit: August 2015

I have experience of challenges around: moving around

Overall Rating

Good

The venue was small and busy with tables blocking many of the ways through the building. The toilets weren't great. Staff could be better trained.

Disabled Access In and Around

Good

There were tables blocking parts of the ground floor making it difficult for me to get around myself, but the corridors were wide enough to allow me to pass people.

Parking & Transport

Good

Grassmarket parking available but there is still quite a walk to the entrance. There a some bus stops reasonably close.

Accessible Toilets

Average

The toilet was large, with plenty of space for my electric wheelchair. The lights go out automatically after a few minutes (even though I was still moving). There is also no mirror in the accessible toilet, which meant I couldn't check my makeup.

Staff

Average

Staff were friendly and understood my concerns about the accessible toilet and said they would pass them onto the venue owner. Sadly they spent most of the time talking to my PA and not me.