Amazing hotel, great access
5
5
Date of visit: September 2016
I have experience of challenges around: moving around
Overall Rating
Excellent
What an amazing place. Nothing is too much trouble for the staff. From booking to departure everything is awesome. Possible one of the most accessible places I have stayed with all the little touches making a difference. Room 6 is one of the accessible rooms with twin beds which can be pushed together. A large wet room with not 1, not 2 but 3 options for shower chair / stool. Parking is right outside and although most of the drive is gravel there is hardstanding disabled parking; for me making it an easier transfer. Restaurant is fabulous, food is great and I have a dairy intolerance which was VERY well catered for. In addition, the little things like moving a chair before we arrived made it easy and so comfortable. Not the usual shuffling of furniture and awkward feeling of being in the way. The added bonus of a pool with a hoist was fabulous. SO many hotel boast a pool but then you can't get in. This could not be better established for disabled guests. Will definitely be returning.
Disabled Access In and Around
Excellent
Excellent. Flat access throughout. All great.
Parking & Transport
Excellent
Plenty of disabled parking on hardstanding outside rooms.
Accessible Toilets
Excellent
Brilliant access in rooms. Grab handles and supports very handy.
Staff
Excellent
Brilliant! Nothing was too much trouble.
