A chocolate fix
4.5
4.5
Date of visit: July 2017
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
This is the UK's foremost ethical chocolatier. They have been in Glasgow and Edinburgh for a few years selling chocolate but have now opened a much welcomed coffee shop in Buchanan Street, Glasgow. Good access to Hot chocolate like you have never tasted before.
Disabled Access In and Around
Excellent
Level access from Buchanan Street. Wide double doors. Lots of circulation space in the shop. Cafe area at back with easy to move furniture and adequate circulation space. Bench seating is firm and for me was easy to transfer to.
Parking & Transport
Excellent
Close to St Enoch Car Park and public transport
Accessible Toilets
Good
The red cord was too short, the lugs on the toilet seat had not been properly adjusted and there was a nappy bin in the transfer space HOWEVER, the store has only been open for a week and the manager was very welcoming of and attentive to my feedback. SO I am giving the 4 stars for a good start with a positive attitude. I have told them I will return to check the toilet again and adjust my rating bit could be up or down.
Staff
Excellent
Supervisor and Manager were very positive and welcoming of my first stage review. I told them to keep an eye on Euan's guide.
