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    IKEA

    About

    IKEA Edinburgh is a Swedish furniture store in Edinburgh. All the information for this venue has been submitted by visitors in the form of reviews. If you represent this location please submit your information using the 'Venues' tab above.

    Reviews

    4.13

    (11 reviews)

    Overall Ratings

    5

    3

    4

    6

    3

    1

    2

    0

    1

    0

    Access

    4.27

    Parking

    4.3

    Toilets

    4.3

    Staff

    4.22

    User profile picture

    karine1985

    Oct 2023

    star

    5

    You can bring your hoist

    After a recent trip to IKEA, I spotted a chair that I thought looked really supportive and comfortable. Unfortunately I cannot transfer without my standing hoist so that was not an option. When we got home, my wife decided to phone customer services and ask if they would mind us bringing my standing hoist to the store to try the chair. They were delighted and actively encouraged it! I rolled into the store, my wife following me with my standing aid and the staff didn’t even bat an eyelid. They did check to see if we needed help and discussed the chair in question. It turns out that I was right, the chair is super comfortable and supportive and I am absolutely delighted that I was able to bring my equipment, no questions asked. On another note, there is ample parking, a changing places toilet and an accessible toilet (two doughnuts can be done in here) at the beginning of the store and a narrow accessible loo at the end (best to reverse in if you need to transfer).
    User profile picture

    7

    Sept 2021

    star

    0.5

    No working wheelchairs were available. Access to elevators for wheelchair/pram users was limited as the majority of them were broken

    No working wheelchairs were available. Access to elevators for wheelchair/pram users was limited as the majority of them were broken
    User profile picture

    kayfergone

    Mar 2020

    star

    5

    Visit to Edinburgh’s IKEA

    I visited this IKEA for the first time recently and loved the accessibility. Super thumbs up for a Changing Places toilet meant I could visit all day and didn’t have to cut my day short!

    Disabled Access Information Provided by IKEA

    Toilets features at IKEA

    Changing Places toilets are different to standard accessible toilets. They are larger and have more equipment including a height adjustable adult-sized changing bench and a tracking or mobile hoist.Please see the Changing Places website for details of this and other Changing Places toilets.
    Changing Places toilet icon
    Changing Places toilet

    There is a Changing Places toilet, which includes an adult-size changing bench, toilet, sink and hoist.

    Accessible toilet icon
    Accessible toilet

    A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.

    0

    Contact

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    Location

    Costkea Way, Loanhead EH20 9BY, Scotland, Midlothian, United Kingdom

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