Short and sweet
5
5
Date of visit: July 2019
I have experience of challenges around: moving around
Overall Rating
Excellent
I only stayed for five days this time whilst work was done at my home and I had to get out of the way, but the length of stay did not, in any way, diminish my holiday. As always, in my experience, everyone, volunteer or staff member, went out of their way to ensure I had a great holiday. The food again was excellent, both in house and when we went to the pub. The nurses quietly kept an eye on my medication. The carers kept an eye on my capabilities so far as getting up and going to bed was concerned. I worked with the Physio team each day which is always valuable. We had varied but good entertainment each evening. And to be there when there was a meeting of Patrons and the Board, which enabled us to meet the Princess Royal and Gavin Hastings was a particular bonus.
Disabled Access In and Around
Excellent
It is relatively easy to propel a manual wheelchair from the car park to inside the premises. There are two lifts both of which are easy to use.
Parking & Transport
Excellent
There is ample parking including disabled parking and Leuchie has a number of accessible vehicles.
Accessible Toilets
Excellent
All the loos are accessible some with more room than others but I found them all quite easy to use. All had sufficient room to manoeuvre a self propelled wheel chair and there were.sufficient grab rails
Staff
Excellent
The staff were friendly, caring, and very capable. It is difficult to imagine circumstances where staff would be challenged. They all are excellent representatives of Leuchie and I feel that it is a home away from home. When I arrived the greeting I received from staff and volunteers I have met before was very special.
Additional Information
I most certainly would recommend Leuchie to anyone with MS or other neurological issues. I cannot think of improvements other than the redecoration that slowly is happening. Yes I will go again starting next September.
