Friendly discount supermarket with new accessible toilet
5
5
Date of visit: February 2015
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
Access very good. The aisles are wide and the till aisles easy to use.
Disabled Access In and Around
Excellent
Level access up a gently sloping path from the Dalry Road or from the car park. Wide automatic doors.
Parking & Transport
Excellent
Free customer parking with wheelchair spaces very close to the main entrance. Lothian Buses 3, 4, 25, 33, 44 and 44A stop nearby.
Accessible Toilets
Excellent
They have recently opened a single customer toilet, and wisely made it fully accessible, with drop down grab rails either side of the lavatory. There's also a baby-changing station. Access is easy, with good manoeuvering space in the lobby and the door opens outwards. There is an alarm cord. It's not large, but there's room enough to manoeuvre. Missed out on 5 stars only because there was no loo paper and the loo seat needed a clean. Well done to Lidl for including this facility.
Staff
Excellent
Friendly and efficient.
Additional Information
We've enjoyed shopping here for some years, and are pleased that they have more Fair Trade goods and delighted with the accessible loo.
