Manchester Arena

emilyriley

05 Jun 2020

Manchester Arena access review

4.5

4.5

Date of visit: March 2020

I have experience of challenges around: moving around

Overall Rating

Excellent

Really accessible venue with really helpful staff that answered any access related questions I had. The arena also has its own dedicated accessible line for any tickets enquires.

Disabled Access In and Around

Excellent

Disabled access is fantastic the security lane for disabled people is separate. They are lifts inside both Victoria station and Manchester arena that are easily accessible. Disabled viewing platforms are available in each block with security present to assist if needed. Singage Through the venue was clear.

Parking & Transport

Excellent

Lots of transport links/options for people to get into the city centre the nearest tram stop to the arena is Victoria.

Accessible Toilets

Excellent

Accessible toilets can be found through the venue and can be access with a radar key. If disabled customers don’t have their own radar key they can ask staff for assistance. The disabled toilets however are very small and can’t fit both wheelchair user and thier career in.

Staff

Excellent

Staff were very welcoming and were on hand if I needed any further assistance with anything.