Mercat Tours Mercat Tours

Mercat Tours

28 Blair Street, Edinburgh, EH1 1QR, United Kingdom | 01312255445 | Website

Venue Description

Mercat Tours offers history and ghost tours of Edinburgh's medieval Old Town and, exclusively, Blair Street Underground Vaults. With 9 different tours running 14 times daily we have a tour to suit everyone's imagination and interest. We’ll reveal the closes and courtyards; royals and rascals, sites and stories to give you a true sense of our past and our people. Our award-winning guides relish bringing our past alive and we promise 'history is a damn good story, what it needs is a damn good telling'.

Accessibility

We run a variety of different scheduled walking tours. All tours begin at the Mercat Cross and include the Royal Mile, the route can be adapted for those with mobility issues. Guides are trained to adapt for those visitors with hearing difficulties and sight impaired. Written language translations are provided. Tours which visit the Blair Street Underground Vaults include 2 flights of stairs, no lift is available due to the historic nature of the site. A private tour can be arranged with content, route and delivery and tailored to the groups' needs.

Accessible Performances

Various tours are accessible depending on needs, and adapted by the guide accordingly. For example: Alternative wheelchair accessible routes available Visual aids used Clear, slow speech allowing for lip-reading AV presentation 3D model 'Touch/Feel' artefacts *the Blair Street Underground Vaults involve 2 flights of stairs

Awards List

Green Tourism Business Scheme - GOLD 2014 VisitScotland - 5 star Tour 2014 Scottish Business in the Community - SME of the Year 2014 Scottish Thistle Awards for Staff Development and Training - National Winner 2013

Toilets

We do not have public toilets onsite

Staff

All our staff are highly trained storytellers skilled in adapting to audience's needs. We greet all guests with a warm welcome and ensure they feel valued. This includes: Website: language translation, large text option, video clips of tours & 'helpful tips' Visitor Services Staff: highly trained, advise carefully on most appropriate tour Tour: foreign language tours & written translations available, wheelchair accessible routes available Guide: highly trained to speak clearly, slowly to aid lip-reading, visual aids used, routes adaptable

The venue says it has...

  • Accessible Format
  • Audio Format
  • Carer Discount
  • Disabled Access
  • Online Booking

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User Ratings

Overall

5
Access
5
Parking
4.5
Toilets
0
Staff
5