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Mercure Birmingham West

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Mercure is a French midscale hotel chain owned by Accor. All the information for this venue has been submitted by visitors in the form of reviews. If you represent this location please submit your information using the 'Venues' tab above.

Reviews

Overall rating

(1 review)

Overall rating breakdown

5 0
4 0
3 0
2 0
1 1

Access (avg.)

Parking (avg.)

Toilets (avg.)

Staff (avg.)

cov_cat

Feb 2025

Terrible accessibility

Booked a wheelchair accessible room. I got through the door and was asked “Are you okay with stairs” They hadn’t allocated me a wheelchair accessible room. They then moved me to a room with lift access but the room was tiny, I couldn’t get my walker through the door without folding it, and the bathroom wasn’t accessible to me. We complained but no compensation was offered.

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Disabled Access Information Provided by Mercure Birmingham West

Toilets features at Mercure Birmingham West

Accessible toilet

A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.