Not what we expected, but better!
5
5
Date of visit: October 2015
I am a disabled person. I have experience of challenges around: moving around and seeing.
Overall Rating
Excellent
We weren't sure when a fellow guest at our hotel recommend Michael's Restaurant as we'd need good accessibility for my powerchair and the knowledge that there was an accessible loo. What a surprise we got when we arrived!
Disabled Access In and Around
Excellent
Access turned out to be easy rather than the usual anxiety fuelled experience of visiting new places. A large permanent ramp provided access through the main door. No having to go around the corner via the bins here! Once inside we were offered the choice of table and took one near to the self service buffet area. It was level access and the furniture quickly adjusted to enable me to sit where I wanted. There was ample room to move around and go and check out the buffet offering. It was bright, light and modern and I felt quite relaxed.
Parking & Transport
Good
When we arrived there was on street parking with a Blue Badge but you do have to be careful not to park in resident permit bays. There were also several buses running along the main road.
Accessible Toilets
Excellent
A modern accessible toilet was clearly signposted. It was spacious and had the requisite grab rails. Staff were happy to help with the door.
Staff
Excellent
The staff were excellent and nothing was too much trouble. They were happy to carry things, accommodate some dietary requests, and let us take our time.
Additional Information
We enjoyed ourselves so much we went back the following evening!
Comments
billyatkinson95
25 Nov 2015
I think this is a good review. To the point yet very detailed.
