Good access, and very helpful staff
4.5
4.5
Date of visit: November 2024
I have experience of challenges around: moving around
Overall Rating
Excellent
We had a very pleasant stay here. The disabled room was close to all facilities, and was well equipped. The main positive to this Hotel though was the staff - they were polite, respectful and helpful.
Disabled Access In and Around
Good
There is a ramp at the right of the steps to Reception, which is perfectly fine. I think a sole wheelchair user would be able to get up it unaided. I use a scooter, and that was fine. There are doors to get into the Hotel though, that aren't automatic. You need to take a lift upstairs to the breakfast room, and you need to wheel through the bar to get to the Reception desk, as it is up 2 steps as you enter the Hotel. There is a flat way round though, through the bar.
Parking & Transport
Average
There is a small car park opposite, which I believe has disabled parking. When we visited though, the car park was closed, and had a marquee on it. A very helpful lady staff member explained where the nearest parking was. Not too far away.
Staff
Excellent
Biggest positive of our stay. Very impressed with their helpfulness and attitude.
