Euan's Guide Home
    Home/Search Results/Swansea Building Society Arena

    Swansea Building Society Arena

    Overall rating

    3

    2 reviews

    Jump to

    About

    Swansea Building Society Arena is a landmark, 3,500 capacity indoor arena in the heart of Copr Bay. Having already started attracting some of the world’s top music acts and theatre productions, Swansea Building Society Arena hosts performances across music, comedy, theatre and e-sports plus conferences and events. The arena is surrounded by new independent restaurants, apartments, two new multi-story car parks and a landmark ‘gateway’ bridge spanning Oystermouth Road, seamlessly connecting the city centre to Swansea’s Marina, the beach and the region’s famed coastal path.

    Reviews

    Overall rating

    3

    (2 reviews)

    Overall rating breakdown

    5

    1

    4

    0

    3

    0

    2

    0

    1

    1

    Access (avg.)

    5

    Parking (avg.)

    4.5

    Toilets (avg.)

    5

    Staff (avg.)

    5

    User profile picture

    hammerdave

    Mar 2026

    star

    1

    No access when lift is out of order

    I was due to attend a show at Swansea Arena. On arrival at the car park (council owned) I discovered that the lift was out of order, meaning that access to the arena was impossible for a wheelchair user. There is another lift several hundred yards away, to far for my companion who is also disabled and access from the car park across the road is via a bridge which has fairly steep slopes and again is some distance from the venue. So a wasted trip. Waiting to hear if the venue will offer a refund. . . . . .
    Read full review
    User profile picture

    davvey

    Oct 2024

    star

    5

    Excellent venue

    Went to see a concert (Tubullar Bells). Booking tickets very easy if you are an accessible member of ATG Tickets (using the Hynt card made this signup easy). Free ticket for companion if you qualify I.e wheelchair user or need assistance for other reasons. Access to venue is very good and all staff very helpful and willing to assist if you need. Easy access to disabled toilets and there a quite a few available on all levels. View from wheelchair location seating was very good.
    Read full review

    Disabled Access Information Provided by Swansea Building Society Arena

    Disabled Access at Swansea Building Society Arena

    With step free walkways leading to our front entrance, and all areas inside our venue served by two lifts, Swansea Building Society Arena is fully accessible. There is level access throughout the Arena. A brand-new sloping walkway leads directly from the city centre across the new Copr Bay Bridge to the front entrance of the Arena. Further to this, a sloping walkway has been added from Oystermouth Road leading through the Coastal Park. A staircase and lift are located in the adjacent Copr Bay South car park to provide easy access to the main entrance level. All staircases have handrails. Upon entry, we have a dedicated access door, door A, to enter through, where one of our access ambassadors will greet you and give you more information on where to go. All sales points and kiosks have dropped counters for easy service, and our VIP Lounge also has step free access should you wish to upgrade your visit. Once launched in September, our at your seat ordering service will allow you to order food and drinks directly to your location within the auditorium through your smart phone to help customers avoid queues or crowded areas as required.

    Accessible parking at Swansea Building Society Arena

    The Swansea Council-owned Copr Bay South car park, adjacent to Swansea Building Society Arena, has 35 accessible/enlarged bays. St David's multi story car park, located a 3-5 minute walk from the Arena, has 38 disabled spaces.
    Dedicated on site parking

    Toilets features at Swansea Building Society Arena

    We have accessible toilets across every level of the venue, all of which are accessible either by stairs of lifts. Our Changing Places toilet is located on Level 2 (entry level) of the Arena, next to our cloakroom. Please ask for the Radar key at our Box Office if you do not have your own. To request more information on our Changing Places toilet, please contact the venue directly.
    Changing Places toilet icon
    Changing Places toilet

    There is a Changing Places toilet, which includes an adult-size changing bench, toilet, sink and hoist.

    Accessible toilet icon
    Accessible toilet

    A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.

    Accessible services at Swansea Building Society Arena

    Assistive listening system - Hearing Loop

    There is an assistive listening system available e.g. a hearing loop.

    Assistance dog facilities

    Other features at Swansea Building Society Arena

    Wi-Fi

    Wi-Fi is available for customers.

    Carers Discount
    Online Booking

    More Information

    For additional detailed accessibility information, please contact: swanseaarena@atgentertainment.com

    Contact

    + 01792 804770
    Opens in a new window
    Swansea Building Society Arena Website

    Location

    Oystermouth Road, Swansea, Swansea, Wales, United Kingdom, SA1 3BX

    Open in Google Maps
    clock icon

    Information not up to date?

    If you believe the information displayed on this page is not up to date or the venue has closed, please send us an email at hello@euansguide.com

    Review this place

    Sign up to our newsletter!

    Stay up to date with the latest news, announcements and articles.