No access when lift is out of order
1
1
Date of visit: March 2026
I have experience of challenges around: moving around
I use or have experience of: walking aid, wheelchair
Overall Rating
Bad
I was due to attend a show at Swansea Arena. On arrival at the car park (council owned) I discovered that the lift was out of order, meaning that access to the arena was impossible for a wheelchair user. There is another lift several hundred yards away, to far for my companion who is also disabled and access from the car park across the road is via a bridge which has fairly steep slopes and again is some distance from the venue. So a wasted trip. Waiting to hear if the venue will offer a refund. . . . . .
